Privacy Policy

Clare Sychrava Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you use this website or engage our services, how we use it, and the rights you have over it.

Who we are

Clare Sychrava Ltd, 180 Lordship Lane, London, England, SE22 8HB, is the data controller for personal data collected through this website. You can contact us at contact@claresychrava.org.

What data we collect

• Contact details you provide via our forms, such as name, email address, phone number and company name.
• Information you include in enquiry messages, including details about your marketing budget and objectives.
• Technical data such as IP address, browser type, device information and pages visited, collected via analytics cookies.
• Communications data if you email or call us directly.

How we use your data

• To respond to enquiries submitted through our contact form.
• To provide, manage and improve our marketing services to clients.
• To send newsletter content, where you have actively opted in, with the option to unsubscribe at any time.
• To understand how visitors use this website, in order to improve its content and performance.
• To meet our legal and regulatory obligations.

Legal basis for processing

We process personal data on the basis of consent (for newsletter sign-ups and non-essential cookies), contractual necessity (for client engagements), and legitimate interest (for responding to enquiries and improving our website), in accordance with the UK GDPR and the Data Protection Act 2018.

How long we keep your data

Enquiry data is retained for up to 24 months if no client relationship follows. Client data is retained for the duration of the engagement and for a further period as required by our accounting and legal obligations, typically six years.

Sharing your data

We do not sell personal data. We may share data with trusted service providers who support our operations — such as hosting, email delivery and analytics providers — under appropriate data processing agreements. We may also disclose data where required by law.

Your rights

Under UK data protection law, you have the right to access, correct, delete or restrict the processing of your personal data, the right to data portability, and the right to object to processing based on legitimate interest. To exercise any of these rights, contact us at contact@claresychrava.org.

Cookies

This website uses cookies. Full detail on the cookies we use and how to manage your preferences is available in our Cookie Policy.

International transfers

Where any of our service providers process data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected on this page with an updated review date.

This page was last reviewed on 1 June 2026 and applies to visitors to www.claresychrava.org.